1.    All orders must be confirmed in writing (either by text or email) and upon receipt of 50% non-refundable deposit.  

2.    Once payment of a deposit is received, this is a confirmed order.  A delay in receipt of your deposit or fabric may lead to a delay in the final completion date of your order.  

3.     Whilst we endeavor to meet our deadline times, often delays can impact on a project like deposit payments, changes and provision of Design Information, and supply of fabric will result in the rescheduling of jobs to a later date than original.  ​

4.      Any alterations after the order have been placed, (such as, without limitation, any change in delivery dates, quantities or specifications for the Goods and drawings services which are requested by the Customer) UPHOLSTERED SOLUTIONS reserves the right to increase the price subject to the above and will inform you before delivery.

5.      All goods supplied by us, remains the property of UPHOLSTERED SOLUTIONS until paid for in full.

1.    Once orders have been accepted, UPHOLSTERED SOLUTIONS will not be held liable for any issues arising through unforeseen manufacturing delays, strikes, accidents, COVID 19 related or other causes beyond our control. UPHOLSTERED SOLUTIONS will take all reasonable steps to advise clients of any potential delays as soon as we are informed.

2.    UPHOLSTERED SOLUTIONS will with best intentions, advise clients on suitable fabrics, whether supplied by us or not.
The client is to be advised that pattern matching is not always possible due to the nature, shape, style or positioning of the item. The client should advise UPHOLSTERED SOLUTIONS by phone, text or email prior to commencing work if specific pattern matching is required, this can then be discussed between parties and agreed.

3.    The client should note that fabrics can behave unexpectedly, and the manufacturing process can cause issues that affect the positioning of patterns/prints/repeats. The same would apply to any treatments applied to fabrics.

4.    UPHOLSTERED SOLUTIONS takes no responsibility for the fabric supplied by the client. Fabric supplied by the client is at their own risk. Shortage or faults or flaws in fabric supplied by the client is the clients' responsibility.

5.    The client must ensure their fabric is suitable for the intended item and complies with the necessary fire regulations.

6.    UPHOLSTERED SOLUTIONS takes no liability for any fabrics procured on behalf of the client. Terms & Conditions pertaining to each fabric supplier can be obtained upon request.

7.    New fillings and Cover fabrics supplied by UPHOLSTERED SOLUTIONS (and subsidiary Upholsterer(s) undertaking work on behalf of) and applied to furniture manufactured after 1st January 1950 comply with the Furniture & Furnishings (FIRE) & (SAFETY) Regulations 1988. Furniture manufactured prior to 1950 falls outside of the scope with regards the fillings or covers. Any work requested by the client that doesn’t comply with these regulations will not be undertaken.

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**All the above Fabric Terms & Conditions applies to AFFLICK INTERIORS also. 

1.     To process with the order, a 50% non-refundable deposit is paid upfront, against a pro-forma invoice. Upon completion of works, an Invoice is raised for the remainder and paid in full before delivery. Payments are made via a BACS transfer.​

2.      Please note, that a 2.5% admin fee applies to all payments made by credit cards.  

Additionally, as per our standard terms, a late fee of 5% per month may be applied to overdue balances if payment is not received within 30 days from invoice being presented.

3.      Where the designer or client is represented by a third party (such as a designer, managing agent, contractor, or other representative), in the event of non-payment by the Client, the third party will be responsible for payment unless UPHOLSTERED SOLUTIONS has agreed otherwise in writing.

3.      If one of our operatives is unable to gain access to the Client’s premises or carry out the full works as set above, UPHOLSTERED SOLUTIONS will charge accordingly          

4.      If an order has been accepted, you may not cancel it except with the agreement in writing from us. The terms of cancellation will include, but shall not be limited to a payment to indemnify the Supplier in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by us because of cancellation

1.      Upholstered Solutions cannot be held liable for any damage due to delivery or other external forces. We will endeavour to update you on any issues that may occur throughout the process.

2.      Once the work is finally completed and the designer or client has approved the works, 

UPHOLSTERED SOLUTIONS cannot be held liable for any issues that might occur e.g. (design alterations, damage due other external forces).  

1.      UPHOLSTERED SOLUTIONS cannot be held liable for any damage due to delivery or other external forces.  This will be the sole responsibility of the Delivery Company hired, who would be covered for any liability should such an unfortunate event occur. Hence why it is important to check your order once the item(s) are off loaded immediately, before accepting delivery with a signature. UPHOLSTERED SOLUTIONS cannot be held liable for conditions of use or storage within the customers house or warehouse after delivery which may affect the furniture in any way.